

INEFFICIENT
ON PURPOSE
Challenging the Insurance Industrial Complex
America spends trillions on healthcare annually. Patients are met by confusing insurance rules - denials, prior authorizations, PBMs, and out of network providers - that result in health outcomes that fail to match the enormous amount we spend.
Book

INEFFICIENT ON PURPOSE

THE QUESTION WE SHOULD BE ASKING
What if the problem isn't that the system is broken?
What if it's working exactly as designed?
The American healthcare system is extraordinarily complex.
For-profit health insurance companies use denials, prior authorizations, out of network providers, and insurance maximers to keep more of patient’s premiums as profits.
A system not built around patient outcomes
The United States spends an enormous amount on healthcare, yet Americans continue to struggle with affordability, accessibility, and outcomes.
The money flowing through the system is not simply paying for doctors, nurses, hospitals, and medicine.
It also supports a vast administrative and financial infrastructure.
Inefficient on Purpose explores that infrastructure and asks difficult questions:
Who actually benefits from healthcare complexity?
Why are patients responsible for navigating an increasingly complicated system?
Why can insurance approval stand between a patient and treatment?
Where does the money go?
Why does healthcare cost so much?

And most importantly who pays the price?

Meet J. Benjamin Proctor, MD
The Voice Behind Inefficient on Purpose
J. Benjamin Proctor, M.D., is a board-certified family medicine physician practicing in the United States. Dr. Proctor earned his Bachelor of Science from Louisiana State University before completing his medical degree at LSU Health Sciences Center Shreveport. He went on to complete his family medicine residency at Lake Charles Memorial Hospital, grounding his career in direct, full-spectrum patient care.

GO BEYOND THE BOOK
Talk to your state and federal policymakers about how for-profit insurance has affected your healthcare.